Your business phone system, no technician needed
A complete virtual switchboard — extensions, phone menu, voicemail, ring groups, texting and fax — that you order online and manage yourself. $21.50 per user per month unlimited, or $0.02 a minute.
At a glance
- For: small businesses, professional offices, clinics, shops and entrepreneurs with 2 to 30 employees, everywhere in Quebec.
- Price: $21.50 per user per month unlimited (Canada and US, 3,000 min/user/month) or $0.02 a minute with no per-user fee; local number $5.00/month. Taxes extra, no contract, no setup fee.
- Included: iPhone, Android, Windows and Mac apps; voicemail-to-email; ring groups; business hours and Quebec holidays; transfers; call log; automatic forwarding to a cell phone during an outage.
- Options: turnkey phone menu written by AI and recorded by a professional voice ($100), call recording ($5.95/user), texting ($0.02/message), virtual fax, toll-free numbers.
What your phone system does
Phone menu and hours
« For sales, press 1. » Automatic business hours, Quebec holidays and closed message. Bilingual menu if needed.
Extensions and ring groups
Each employee has an extension and voicemail. Ring groups ring several people at once; transfers are free and unlimited.
Anywhere, on anything
Cell phone, computer or desk phone: employees answer the company number at the office, at home or on the road.
Phones in one click
Over 20 Yealink, Grandstream and Poly models: enter the MAC address and the phone sets itself up, even at home.
Texting and fax
Text customers from the company number; receive faxes as PDF by email and send them from the client area.
Security and backup
Encrypted calls (TLS + SRTP), hosted in Canada, international calls blocked against fraud, automatic forwarding to a cell phone if the system doesn't answer.
Unlimited or pay-as-you-go?
| Unlimited | Pay-as-you-go | |
|---|---|---|
| Price | $21.50 / user / month | $0.02 / minute, no per-user fee |
| Calls to Canada and US | Included (3,000 min/user/month, pooled) | $0.02 a minute |
| Best for | Teams that spend a lot of time on the phone | Businesses that mostly receive calls or make few |
| Features | Identical: phone menu, voicemail, ring groups, apps, encryption | |
Local number: $5.00/month (418, 581, 514, 450, 819 and others). Incoming toll-free minutes: $0.05/min. Taxes extra. Rule of thumb: at $0.02 a minute, unlimited pays off from about 1,075 minutes per user per month.
Ready in 3 steps
- Order online: number of users, numbers (new or transferred), options. The price updates live.
- Everything is created automatically as soon as you pay: numbers, extensions, voicemail, encryption.
- Each employee scans their QR code received by email: their extension rings on their cell phone. Desk phones set up in one click.
Switching providers? Compare with a traditional business line or a cable company's business VoIP, and read VoIP vs landline: which to choose.
Frequently asked questions
How many employees can the system handle?
The service is designed for businesses with 2 to 30 employees; every extension can be on a call at the same time, with no lines to buy.
Do we need to buy phones?
No: the free cell phone and computer apps are enough. If you want desk phones, more than 20 compatible models set up in one click.
Can we keep our current numbers?
Yes, request the transfer online with an electronic signature, at no cost. It usually takes 5 to 15 business days, with no service interruption.
What happens if our Internet goes down?
Incoming calls are automatically forwarded to the backup number of your choice (a cell phone). Employees can also answer with the app over cellular.
Is there a contract?
No. The service is monthly, with no contract, no setup fee and no cancellation fee.
Free tools and guides
Ready to switch?
Order online in 5 minutes or call us: a local person answers, in English or French (Mon-Fri, 8:30 a.m. to 5 p.m.).
Xpert Télécom — 4609 Route de Fossambault, Suite 301, Sainte-Catherine-de-la-Jacques-Cartier, Quebec G3N 2T7. 9-1-1 over VoIP has limitations: 9-1-1 information. The order form and client area are in French.
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