Business VoIP phone system in Quebec City
Professional offices, clinics, neighbourhood shops, agencies and service businesses: we give Quebec City companies a complete cloud phone system, ready in minutes, at a local provider's price.
At a glance
- Xpert Télécom provides business VoIP (cloud phone systems) to companies with 2 to 30 employees in Quebec City and everywhere in Quebec.
- Price: $21.50 per user per month unlimited (Canada and US) or $0.02 a minute; local 418, 581 or 367 number at $5.00/month; no contract, no setup fee.
- Included: encrypted calls (TLS + SRTP), iPhone, Android, Windows and Mac apps, voicemail-to-email, business hours and holidays, free number transfer.
- Options: turnkey AI phone menu ($100), business texting, virtual fax, call recording, desk phones set up in one click.
- Where: 4609 Route de Fossambault, Sainte-Catherine-de-la-Jacques-Cartier, Quebec. About 30 minutes from our office in Sainte-Catherine-de-la-Jacques-Cartier.
Why Quebec City businesses are switching to VoIP
From Lebourgneuf to Sainte-Foy, from Charlesbourg to Old Quebec, many businesses in the capital still pay for traditional lines or an old on-site phone system. IP telephony replaces all of it with a cloud service: your extensions, phone menu, 418 and 581 numbers and voicemail-to-email, managed from a single client area.
Compared with the regular price advertised online by a major provider in Quebec ($35.43 per line per month + $125 installation per line, October 2026) and Xpert Télécom unlimited ($21.50 per user + 1 number at $5.00). Taxes extra. Compare with other providers
Clear pricing, no surprises
Whether you have 2 or 30 employees, pay only for what you use. No three-year agreement, no hidden fees.
Unlimited plan
- Unlimited calling across Canada and the US*
- Voicemail-to-email, mobile apps
- Ideal for teams that spend a lot of time on the phone
Pay-as-you-go plan
- No per-user fee
- All features included
- Perfect for businesses that get few calls
Local number (418, 581 or 367 or another area code): $5.00/month. Options: turnkey phone menu $100 (one time), call recording $5.95/user/month, virtual fax $5.00/month. * Fair use of 3,000 minutes per user per month, pooled across the company. Taxes extra.
Everything your business phone system needs
A complete virtual switchboard (hosted PBX) that you manage yourself from your client area.
Cell, desk and computer
Answer business calls on your cell phone (iPhone, Android), your computer (Windows, Mac) or a desk phone.
Desk phones in one click
Yealink, Grandstream or Poly: enter the MAC address and the phone sets itself up, at the office or at home.
AI phone menu
« For sales, press 1 »: scripts written by AI and recorded by a professional voice, in French and English.
Encrypted calls
TLS signalling and SRTP voice keep your business conversations confidential. Hosted in Canada.
Texting and virtual fax
Text customers from your business number; receive faxes as PDF by email and send them from the client area.
Hours and holidays
Business hours, Quebec holidays, voicemail-to-email, forwarding to cell phones, call recording.
Ready in 3 steps, no technician
Order online
Choose your users, numbers and options. The price updates live.
Everything sets up
As soon as you pay, your numbers are activated and your system is created automatically.
Scan, it rings
Each employee gets an email with a QR code. One scan and their extension works.
Keep your 418, 581 or 367 number
With another provider? Request the transfer of your numbers online, with an electronic signature. Your current service keeps working until transfer day.
transfer, setup or cancellation fees. Start today with a new number and transfer the old one when you're ready.
Areas served near Quebec City
Based in Sainte-Catherine-de-la-Jacques-Cartier, we serve businesses in Quebec City and Capitale-Nationale and across Quebec, since the service works on any Internet connection.
Free tools
Frequently asked questions — business VoIP in Quebec City
Can I keep my 418 or 581 number in Quebec City?
Yes. Transfer your 418, 581 or 367 (and toll-free) numbers online with an electronic signature, at no cost. Your current service keeps working until transfer day.
Is it suitable for an office with several employees in Quebec City?
Yes: the service is designed for businesses with 2 to 30 employees. Each employee has an extension and voicemail and can answer on a desk phone, cell phone or computer. Ring groups, phone menu and business hours are included.
How much does business VoIP cost at Xpert Télécom?
The unlimited plan is $21.50 per user per month, with unlimited calling across Canada and the US (fair use of 3,000 minutes per user per month). The pay-as-you-go plan is $0.02 a minute, with no per-user fee. A local number is $5.00 a month. Taxes extra, no contract.
Do I need a technician to install the system?
No. You order online and everything is set up automatically: numbers, extensions, voicemail and encryption. Each employee receives an email with a QR code for their cell phone; Yealink, Grandstream and Poly desk phones set up in one click.
Can I keep my current phone number?
Yes. Request the transfer of your numbers online, with an electronic signature, at no cost. It usually takes 5 to 15 business days and your current service keeps working until the transfer.
Are calls secure?
Yes. Every call is encrypted: signalling with TLS and voice with SRTP. The system is hosted in Canada.
Does 9-1-1 work with VoIP?
Yes, with limits: the registered service address is sent to emergency services, but 9-1-1 does not work during an Internet or power outage. Keep your address up to date and a cell phone at hand.
Your new phone system, starting today
Order online in 5 minutes or call us: a local person answers, in English or French (Mon-Fri, 8:30 a.m. to 5 p.m.).
Xpert Télécom — 4609 Route de Fossambault, Suite 301, Sainte-Catherine-de-la-Jacques-Cartier, Quebec G3N 2T7. 9-1-1 over VoIP has limitations: 9-1-1 information. The order form and client area are in French.
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